Free standard shipping on orders over $250 with LUX code
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our policy lasts for 5 business days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as combs, brushes, etc. can not be returned. If you choose to return hair products due to you ordering the wrong texture etc. Than you are responsible for the shipping fee. Shipping fee will only be waived on a case by case basis.
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Our Raw Indonesian hair comes directly and sourced from Indonesia. It is the most purest and authentic hair you can wear. This hair is very full and can be colored from the color 1B all the way to the color #613 Blonde. This is the finest quality hair you will run your fingers through.
This hair has had zero processing of any type.
You can grab the bundles and feel how thick the actual strands of hair are. This hair will color to perfection!
Our RAW extensions are popular due to their coarseness, softness, thickness, and light weight textures. The coarseness of this hair makes it perfect for blending wit all ethnicity hair. Each bundle is collected from a single donor. We guarantee the longevity of our hair by preventing any tangling and matting. This also means that the cuticles are aligned and flows in one direction. Our textures are not manipulated in any way to create uniform patterns. Each bundle remains in its natural true state and is unprocessed. As a result, colors and textures may slightly differ bundle to bundle because no two donor’s hair are alike.
Our extensions once washed reverts back to its natural wave pattern. Each bundle weighs between 3.2 to 3.5 oz.
******Please keep in mind no one bundle will look identical due to the nature of the hair being raw unprocessed*******
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thank you for sending me my hair in a timely manner and the free trip to Vegas. I will keep you updated on this hair.
I made my purchase through my cellphone and noticed like a day later I input the wrong address. Fast forward I emailed this company and called the number on the website. Both time my concerns was answered in a timely manner and they updated my address. The owner herself even went a step beyond and sent me a sample of their hair growth serum and texted me the day my package was due to arrive. I personally never received customer service like that and for me this goes a long way.
Hey I just want to tell you guys thank you. I ordered the wrong lengths and by the time I realized it you already shipped my hair. Instead of telling me I was out of luck you gave me an extra 15% discount towards my next order. Customer service like this goes a long way❤️
Received my hair within a week or probably less. Thank you for the fast shipping and I love the hair.
I dont know who I was talking to but I want to tell you thank you. I was looking for an affordable wig and even though it was none displaying on your website customer service told me they could get me one. She referenced me to their Instagram and gave me a price. I got my wig and its bomb. I will email you guys pictures this weekend.
Thank you for sending me my hair in a timely manner and the free trip to Vegas. I will keep you updated on this hair.
I made my purchase through my cellphone and noticed like a day later I input the wrong address. Fast forward I emailed this company and called the number on the website. Both time my concerns was answered in a timely manner and they updated my address. The owner herself even went a step beyond and sent me a sample of their hair growth serum and texted me the day my package was due to arrive. I personally never received customer service like that and for me this goes a long way.
Hey I just want to tell you guys thank you. I ordered the wrong lengths and by the time I realized it you already shipped my hair. Instead of telling me I was out of luck you gave me an extra 15% discount towards my next order. Customer service like this goes a long way❤️
Received my hair within a week or probably less. Thank you for the fast shipping and I love the hair.
I dont know who I was talking to but I want to tell you thank you. I was looking for an affordable wig and even though it was none displaying on your website customer service told me they could get me one. She referenced me to their Instagram and gave me a price. I got my wig and its bomb. I will email you guys pictures this weekend.
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